Raw Aus Pol

Simple Wins / Australian Red Tape Every step, every clock, every authority -- written down.

Open a long day care centre — New South Wales

Three tiers of government, each with a gate. The Commonwealth expanded demand on a fixed date; supply passes through a council development consent and two state approvals, on no particular timetable.

childcareA purpose-built long day care centre of about 100 places on a site in a residential or mixed-use zone skeleton compare across jurisdictions
1000 days elapsed
longest dependent chain
16 discrete steps
across 4 bodies
10% waiting on availability
scheduling or queue, not assessment
180 days saved by concurrency
vs. 1180 if run end-to-end

Where the time goes

Critical-path days only. Steps that run alongside others are real work but do not lengthen the process, so counting them here would overstate the prize.

applicant 589d Waiting on the applicant to supply or fix something.
assessment 285d Someone is genuinely evaluating the merits.
queue 60d Waiting behind unrelated work in a backlog.
scheduling 45d Waiting for a person or committee to become available.
statutory 21d A legislated period that must elapse regardless of readiness.

105 of 1000 elapsed days are spent waiting for a person or a meeting rather than for a judgement to be formed. Removing that time changes no assessment standard and lowers no bar -- it is the cost of scheduling alone.

The process, step by step

Applies when: A provider seeks to build and operate a new centre-based education and care service.

#StepWhoWhy it waits ClockTypicalBasis
1 Site selection, feasibility and design application
Find a site that is zoned for the use, will fit the required indoor and outdoor space per place, and can be serviced by parking and access.
— applicant — 180 estimate —
2 Acoustic, traffic and plan of management reports application
Noise assessment of children at play, traffic and parking assessment, and an operational plan of management.
— applicant — 90 estimate —
3 Lodge the development application application Consent authority (NSW council) applicant — 5 estimate Environmental Planning and Assessment Act 1979 (NSW)
4 Neighbour notification and submissions notification Consent authority (NSW council) statutory 14 21 estimate —
5 Council assessment assessment
Assessment against the planning controls and the applicable child care planning guideline.
Consent authority (NSW council) assessment — 120 estimate —
6 Determination decision
after Council assessment 539d slack
Consent authority (NSW council) scheduling — 45 estimate —
7 Merits appeal to the Land and Environment Court appeal only if triggered
Where consent is refused, the applicant may seek review on the merits.
Triggered when: The application is refused, or deemed refused.
after Determination 239d slack
— queue — 300 estimate —
8 Construction certificate certification
after Determination 494d slack
Registered certifier (NSW) assessment — 45 estimate —
9 Construction and fit-out application
after Construction certificate 194d slack
— applicant — 300 estimate —
10 Occupation certificate certification
after Construction and fit-out 164d slack
Registered certifier (NSW) assessment — 30 estimate —
11 Provider approval registration
Assessment of whether the provider is fit and proper to operate an education and care service.
after Determination 479d slack
NSW Early Childhood Education regulatory authority assessment 60 60 legislated Education and Care Services National Law
12 Service approval registration
Assessment of the specific premises, including layout, space, fencing, and the nominated supervisor.
NSW Early Childhood Education regulatory authority assessment 90 90 legislated Education and Care Services National Law
13 Child Care Subsidy provider approval registration
Commonwealth approval under Family Assistance Law so that families attending the service can receive the subsidy.
after Service approval 14d slack
Department of Education (Commonwealth) queue — 60 estimate A New Tax System (Family Assistance) (Administration) Act 1999 (Cth)
14 Recruit qualified educators and an early childhood teacher application
Meet the qualification and ratio requirements, including the early childhood teacher requirement.
after Determination 419d slack
— third party — 120 estimate —
15 Open registration — applicant — 14 estimate —
16 Assessment and rating against the National Quality Standard assessment only if triggered
The regulatory authority assesses and rates the operating service.
Triggered when: Scheduled by the regulatory authority after the service commences operating.
after Open
NSW Early Childhood Education regulatory authority queue — 365 estimate —

on the critical path   scheduling/queue = delay not caused by the assessment itself

Machine-flagged questions

These are produced automatically from the dependency graph. They are questions for a practitioner, not findings. Each one needs a person who has run this process to say whether the constraint is real.

The same body asked more than once

Proposed changes

Sources

  1. Education and Care Services National Law, provider and service approval provisions
  2. ACECQA, Guide to the National Quality Framework, applications and approvals
  3. State Environmental Planning Policy (Transport and Infrastructure) 2021 (NSW), education and child care provisions
  4. Department of Education (Cth), published guidance on the Child Care Subsidy approval process

Something wrong here?

This page is wrong in some way -- every page like it is. If you have run this process, the most useful thing you can do is tell us which step took longer than we say and why. Edit data/processes/nsw-childcare-centre.toml and open a pull request, or send us the correction.