Raw Aus Pol

Simple Wins / Australian Red Tape Every step, every clock, every authority -- written down.

Community housing provider (CHP)

Manages social housing tenancies and, where stock is transferred, the asset

Not-for-profit landlords registered under the national regulatory system, whose tenants are eligible for Commonwealth Rent Assistance — unlike public housing tenants.

Responsibilities

The single most consequential fact about this body is a Commonwealth payment rule.

A tenant in public housing does not attract Commonwealth Rent Assistance, because rent paid to a state housing authority is excluded. A tenant of a community housing provider does. On transfer, the tenant claims Rent Assistance and it is paid in full to the new landlord as rent.

That is why stock and tenancy management transfers happen. New South Wales has been explicit: a key motivation is harnessing additional Commonwealth Rent Assistance funding previously unavailable to the social housing sector, and the tenancy management, asset management and support services community providers deliver are made possible by that income. Legislation passed in October 2016 made transfers of tenancy management automatic.

Follow that through and the picture is odd.

None of this is anyone's error. Each rule is defensible alone: Rent Assistance exists to help private renters, and public housing rent is already income-related. Together they make a Commonwealth payment rule the strongest financial argument about who should manage Australian public housing. See A Commonwealth payment rule is the strongest financial argument about who should manage Australian public housing.

Where this body appears in a process

Every point at which Community housing provider can hold something up, and why.

ProcessStepWhy it waitsClockTypical
A social housing tenant reports a repair Management transferred to a community housing provider decision assessment — 365