Raw Aus Pol

Simple Wins / Australian Red Tape Every step, every clock, every authority -- written down.

A training provider is approved to originate Commonwealth student debt

Two gates, asking two different questions: is the training any good, and is this organisation fit to put a debt on a student's tax file. Between 2012 and 2016 the second question was, in practice, not asked.

educationOne private registered training organisation seeking approval to offer income-contingent loans to its students skeleton compare across jurisdictions
780 days elapsed
longest dependent chain
7 discrete steps
across 3 bodies
8% waiting on availability
scheduling or queue, not assessment
0 days saved by concurrency
vs. 780 if run end-to-end

Where the time goes

Critical-path days only. Steps that run alongside others are real work but do not lengthen the process, so counting them here would overstate the prize.

assessment 690d Someone is genuinely evaluating the merits.
queue 60d Waiting behind unrelated work in a backlog.
applicant 30d Waiting on the applicant to supply or fix something.

60 of 780 elapsed days are spent waiting for a person or a meeting rather than for a judgement to be formed. Removing that time changes no assessment standard and lowers no bar -- it is the cost of scheduling alone.

The process, step by step

Applies when: An organisation wants to deliver vocational training and have its students fund the tuition with a Commonwealth loan.

#StepWhoWhy it waits ClockTypicalBasis
1 Registered as a training organisation registration
Gate one, asked by the training regulator: can this organisation deliver and assess training to the national standard?
Australian Skills Quality Authority assessment — 570 estimate National Vocational Education and Training Regulator Act 2011 (Cth)
2 Apply to become an approved VET Student Loans provider application
A separate application, to a separate body, asking a separate question. Accepted at any time — no window.
Department of Employment and Workplace Relations applicant — 30 legislated VET Student Loans Act 2016 (Cth)
3 Fitness and financial viability assessment assessment
Financial viability, fit and proper person tests, student completion rates, and links to industry and employment.
Department of Employment and Workplace Relations assessment — 120 reported —
4 Courses confirmed on the approved course list assessment
Loans are available only for courses on a determined list, at diploma level and above.
Department of Employment and Workplace Relations assessment — 0 legislated —
5 Approved as a VET Student Loans provider decision Department of Employment and Workplace Relations queue — 60 estimate —
6 Ongoing conditions attach certification
Loan caps, census dates, progressive payment, and evidence that the student is actually engaged in the course.
Department of Employment and Workplace Relations assessment — 0 legislated —
7 Provider may originate Commonwealth student debt registration Australian Taxation Office assessment — 0 estimate —

on the critical path   scheduling/queue = delay not caused by the assessment itself

Machine-flagged questions

These are produced automatically from the dependency graph. They are questions for a practitioner, not findings. Each one needs a person who has run this process to say whether the constraint is real.

The same body asked more than once

Proposed changes

  • The gate that failed was a gate that did not exist threshold
    Under VET FEE-HELP, being a registered training organisation was effectively enough to originate uncapped Commonwealth student debt. Lending went from $25.6 million in 2009 to $2.9 billion in 2015, and the taxpayer lost $2.2 billion.
  • The remedy recovered $228 million, ran for five years, and closed remove ~365d
    $1.2 billion of VET FEE-HELP loans issued inappropriately in 2014 and 2015 was estimated unrecoverable. The redress scheme built to reverse that conduct re-credited $227.61 million across 33,383 complaints, and then the window shut.

Sources

  1. VET Student Loans Act 2016 (Cth) and VET Student Loans Rules 2016, commencing 1 January 2017, replacing VET FEE-HELP; existing students retained access to VET FEE-HELP until 31 December 2018 under grandfathering provisions
  2. VET Student Loans (Courses and Loan Caps) Determination 2016
  3. ANAO performance audit, Administration of the VET FEE-HELP Scheme
  4. Higher Education Support Act 2003 (Cth), VET FEE-HELP provisions
  5. Senate Education and Employment References Committee inquiry into private VET providers: misleading and deceptive marketing targeting vulnerable and disadvantaged consumers
  6. National Vocational Education and Training Regulator Act 2011 (Cth); ASQA registers RTOs against the Standards for Registered Training Organisations

Something wrong here?

This page is wrong in some way -- every page like it is. If you have run this process, the most useful thing you can do is tell us which step took longer than we say and why. Edit data/processes/au-vet-loan-provider-approval.toml and open a pull request, or send us the correction.