A household installs rooftop solar and is permitted to export
Network approval takes three to ten business days and the installation takes one. Then the system sits on the roof, generating, not permitted to export, waiting for a meter that a party the household never chose has fifteen business days to deliver and often does not.
longest dependent chain
across 4 bodies
scheduling or queue, not assessment
vs. 79 if run end-to-end
Where the time goes
Critical-path days only. Steps that run alongside others are real work but do not lengthen the process, so counting them here would overstate the prize.
| queue | 30d | Waiting behind unrelated work in a backlog. | |
|---|---|---|---|
| applicant | 17d | Waiting on the applicant to supply or fix something. | |
| assessment | 10d | Someone is genuinely evaluating the merits. | |
| third party | 1d | Waiting on an external body outside the regulator's control. |
30 of 58 elapsed days are spent waiting for a person or a meeting rather than for a judgement to be formed. Removing that time changes no assessment standard and lowers no bar -- it is the cost of scheduling alone.
The process, step by step
Applies when: A household contracts to install a rooftop solar system and wants to export to the grid.
| # | Step | Who | Why it waits | Clock | Typical | Basis |
|---|---|---|---|---|---|---|
| 1 |
Quote from an accredited installer
application
The subsidy is applied here, at the point of sale, by the installer. |
Solar Accreditation Australia | applicant | — | 14 estimate | — |
| 2 |
Network connection approval
application
Pre-approval to connect embedded generation, with an export limit attached. after
Quote from an accredited installer 37d slack
|
Distribution network service provider | assessment | — | 7 published | — |
| 3 |
Installation
inspection
The physical work. One day. after
Network connection approval 36d slack
|
— | third party | — | 1 estimate | — |
| 4 |
Certificate of electrical safety and compliance
certification
Lodged by the licensed electrician under state law. after
Installation 33d slack
|
— | applicant | — | 3 estimate | — |
| 5 |
Certificates created and validated
registration
after
Certificate of electrical safety and compliance 12d slack
|
Clean Energy Regulator | third party | — | 21 estimate | — |
| 6 |
Meter installed or reconfigured
inspection
A bidirectional meter, arranged by the retailer, performed by a metering coordinator the household did not choose. after
Certificate of electrical safety and compliance 3d slack
|
Metering coordinator | queue | 21 | 30 p90 60d reported | — |
| 7 | Network authorises export decision | Distribution network service provider | assessment | — | 3 estimate | — |
| 8 |
Emergency backstop capability enabled
certification
Remote curtailment capability, required by AEMO, legislated five separate times on five separate dates.
|
Distribution network service provider | assessment | — | 0 published | — |
| 9 | System exporting and credited registration | — | assessment | — | 0 estimate | — |
on the critical path scheduling/queue = delay not caused by the assessment itself
Proposed changes
-
One inverter standard, one accreditation, one subsidy — and five emergency backstops across six years
merge
AEMO requires the capability to curtail rooftop solar during minimum-demand events. South Australia legislated it in September 2020, Queensland in February 2023, Victoria in October 2024, Western Australia in May 2026, and New South Wales is rolling it out by postcode through 2026.
-
The panels are on the roof, generating, and not allowed to export
digitise
~21d More than half the elapsed time between deciding to install rooftop solar and being permitted to export is waiting for a meter. A regulated 15-business-day limit exists; the ombudsman has recorded waits beyond 40 business days with no timeline given.
Sources
- For standard residential systems up to 10 kW single-phase or 30 kW three-phase, DNSP connection approval typically takes 3-10 business days
- Almost every distribution network service provider in Australia caps solar exports at 5 kW per phase
- The retailer assigns a metering coordinator to install a bidirectional meter; only once the meter is in place and the DNSP authorises can the system legally export
- From 1 February 2019 regulations required digital meters to be installed within 15 business days
- Energy and Water Ombudsman NSW case: more than 40 business days after notification that a smart meter needed reconfiguration
- Cheaper Home Batteries Program: SRES extended to batteries between 5 kWh and 100 kWh from 1 July 2025, delivering around a 30 per cent discount
Something wrong here?
This page is wrong in some way -- every page like it is. If you have run
this process, the most useful thing you can do is tell us which step took
longer than we say and why. Edit
data/processes/au-rooftop-solar-connection.toml and open a pull request, or
send us the correction.
