Raw Aus Pol

Simple Wins / Australian Red Tape Every step, every clock, every authority -- written down.

Referral agency (Qld)

Provides a mandatory response on specified matters

A state agency that must be given the application where a prescribed trigger applies -- for example state transport corridors, vegetation, or infrastructure.

Operates under

Referral agencies are the most common source of third-party delay in the database, and the least visible to applicants. From the outside the application simply sits with the council; in fact it is with an agency the applicant has never contacted, answering a question the council cannot answer for it.

Recording referrals as their own steps, with their own bodies and their own clocks, is one of the main reasons this database is structured around steps rather than pages.